What do supervision officers do? Adult probation/parole officer workloads in a rural Western state

For several decades time studies have been used as a decision-making tool in criminal justice settings to assist in staffing allocation decisions. Despite their prevalence, these studies have rarely been documented in empirical journals or subjected to peer-review. Publication bias is a likely issue, with only those providing favorable results reaching a public audience. This study reviews the literature and documents a time study of probation and parole officer workloads conducted in a rural Western state. Results reveal probation and parole rely heavily on office-based interactions with probationers and parolees. An over-reliance on compliance enforcement, substantiated by other research in the state, suggests the transition to evidence-based practices and programs remains an ongoing and challenging process as officers continue to cope with caseloads that exceed national recommendations