Downtime Reduction on Medical Equipment Maintenance at The Directorate of Biomedical Engineering in the Jordanian MOH

Medical equipment needs to be managed effectively and carefully from the first step of buying the equipment till being scraped. This includes purchasing procedure, operational procedures and he maintenance policies used in this regards. Managing the maintenance of medical equipment is vital for the patient and for the hospital itself. One of the main problems in healthcare sector today is the availability of medical equipment, which is largely affected by downtime variation needed to repair the medical equipment. This study presents a process improvement study applied on the Downtime of the medical equipments during the maintenance work in the Jordanian of Health Hospitals, based on customized Six Sigma methodology- DMAIC- (Define, Measure, Analyze, Improve and Control). Data was collected from different locations and different equipments to study the problem and make the necessary actions to resolve or reduce downtime. Obtained results indicate that the downtime reduced by 35% by introducing a new procedure to the clinical engineer to used when dealing with any medical equipment for maintenance work