Providing online information via a virtual assistant

This disclosure describes techniques for a virtual assistant to provide a response to user queries when the requested information is not available directly via an application programming interface (API) but is available via a website. When a user issues a query for such information, a cloud platform accesses the website, e.g., using an automated web browser, with parameters determined based on the query. The cloud platform parses the resultant webpage to determine the answer to the query and provides the answer to the virtual assistant, e.g., which delivers the response via a voice interface