Operational Risk Management of Feed Industry (Case Study at PT. XYZ)

PT. XYZ is a feed industry company. Potential risk is bound to happen within the company's operational processes. This study aims to analyze problems or risks existed in the plant manufacturing process, assess and evaluate the correlation between risks, its degree and impact on plant manufacturing process activity, as well as creating alternative solutions to mitigate risk in the plant manufacturing process that is appropriate to increase efficiency and effectiveness. The method used is the SCOR model for getting risk event and fuzzy FMEA for risk assessment. Based on the results of operational risk, around 46 risk events were agreed upon by experts as respondents in this study. Risk event assessment was carried out using fuzzy FMEA by calculating the value of FRPN. On fuzzy FMEA, there are three input variables (Severity, Occurence, and Detection). Operational risks categorized as very high (VH) based on a case study in PT. XYZ were (1) the risk of fire plant (M14) FRPN 884.24, (2) the risk of damage to the main engine (M12) FRPN 882.76, (3) the risk of unavailability of raw materials main production (S3) FRPN 880.07, (4) the risk of uncertainty of product sales (P2) FRPN 883.12, and (5) the risk of feed manufacturing process does not conform to standards (M3) FRPN 658.07. Meanwhile, from risk event mapping by SCOR models showed that the highest operational risk and the highest in the feed industry is in the major process make with 14 risk events and the total of its accumulated FRPN is 8,488.13. Mitigation had emphasized more on the very high risk category (VH) with a range of values of ​​RPN 800-1000 assuming that these risks have a significant impact on business processes. Keywords: process, plant operational manufacturing risk, Fuzzy FME