Effective communication between nurses and patients positively impacts patient care, outcomes, and the patient experience.While in the hospital, patients receive information from multiple caregivers and are often overwhelmed and confused. Nurses make up the majority of interactions with patients and are in an ideal position to improve the patient experience from the front lines. The purpose of implementing the Commit to Sit service excellence initiative was to positively impact the patient’s perception of nurse communication by nurses sitting with their patients during each shift. Outcomes were measured by the overall nurse communication composite on the Press Ganey survey, as well as the composite components of treating patients with court...
The Clinical Nurse Leader project took place at a Magnet Hospital in Northern California. It involve...
Health care is a complex business currently undergoing extensive reform. These changes require new ...
While patient feedback is critical to improving the patient experience and clinical care, we are cur...
Effective communication between nurses and patients positively impacts patient care, outcomes, and t...
Background: Patient experience scores related to the question “Do nurses listen carefully to you?” ...
Problem Statement: At a hospital in Upstate South Carolina, the patient experience surveys identify ...
A quality patient experience is one of the highest priorities for hospitals as patients and families...
Purpose: The goal of the performance improvement project was to improve the patient experience and c...
In this address, the incoming associate editor describes his early experience with the Patient Exper...
Patient experience is a vital component of quality health care. In our institution we sought to impr...
Communication in health care is vital for the successful care of patients and their outcomes while t...
In reframing the work on patient experience improvement Dr. Jocelyn Cornwell, chief executive of The...
There is no longer a question that patient experience matters in healthcare today. It matters for th...
Patient experience is an important factor across diverse healthcare delivery settings. Despite enhan...
Problem: Patients’ experiences at hospitals are multidimensional, and their satisfaction with the se...
The Clinical Nurse Leader project took place at a Magnet Hospital in Northern California. It involve...
Health care is a complex business currently undergoing extensive reform. These changes require new ...
While patient feedback is critical to improving the patient experience and clinical care, we are cur...
Effective communication between nurses and patients positively impacts patient care, outcomes, and t...
Background: Patient experience scores related to the question “Do nurses listen carefully to you?” ...
Problem Statement: At a hospital in Upstate South Carolina, the patient experience surveys identify ...
A quality patient experience is one of the highest priorities for hospitals as patients and families...
Purpose: The goal of the performance improvement project was to improve the patient experience and c...
In this address, the incoming associate editor describes his early experience with the Patient Exper...
Patient experience is a vital component of quality health care. In our institution we sought to impr...
Communication in health care is vital for the successful care of patients and their outcomes while t...
In reframing the work on patient experience improvement Dr. Jocelyn Cornwell, chief executive of The...
There is no longer a question that patient experience matters in healthcare today. It matters for th...
Patient experience is an important factor across diverse healthcare delivery settings. Despite enhan...
Problem: Patients’ experiences at hospitals are multidimensional, and their satisfaction with the se...
The Clinical Nurse Leader project took place at a Magnet Hospital in Northern California. It involve...
Health care is a complex business currently undergoing extensive reform. These changes require new ...
While patient feedback is critical to improving the patient experience and clinical care, we are cur...