Understanding and Misunderstanding How to Explain a Cross-cultural Communication Problem: A Japanese perspective

Japanese university EFL students exhibit various misunderstandings throughout sequential, multi-skill assessment tasks to explain a cross-cultural communication problem from their experience. Compiled from more than one thousand presentations in recent years, ten types of learner misunderstandings reflect a lack of student awareness of cross-cultural communication. Such generalised deficiencies allow teachers to hone methodology to better plan, teach and assess tasks focused on aspects of cross-cultural communication. There is various advice to support learning prior to and throughout the assessment tasks. The overall task aims are for learners to improve their English language proficiency in the context of raising awareness of their own communication skills when interacting with people from other cultures