Sistem Informasi Akuntansi Pembayaran Rekening Air Swasta Secara Online Pada PDAM Surya Sembada Kota Surabaya

PDAM Surya Sembada Kota Surabaya is local water company belong to government that supply drinking water in Surabaya. In order to balance the development of advanced and sophisticated technology, PDAM need good managements, account payment is one of the examples. This account becomes crucial because it is the customers responsibility to pay water bill monthly. At present, PDAM Surabaya has already implemented on line and real time water bill payment. In this payment system PDAM needs more efficient and accurate accounting information to facilitate management and payments account.Based on this case, the research is conduct about accounting information system of account water bill payment on line in PDAM Surya Sembada Kota Surabaya. This research conduct with a descriptive method to explain and interpreted the data or information collected from PDAM Surabaya. Research subject is information about water bill payment using on line system in PDAM Surya Sembada Kota Surabaya. The data collection is interviewing, observation and documentation. The research result: PDAM Surya Sembada Kota Surabaya is using on line payment system with real time and system procedure payment account by on line that the system already fit with standardized operational system. The report recording system is good too. The researcher concludes that the system has to be improving and researcher suggest to PDAM to raise the service quality to customer by adding member card for customer as the facility. To raise accounting information system of account water bill payment on line in PDAM Surya Sembada Kota Surabaya to be better and compatible with the customer need at present. Also have to be aware of recent demand in order to do not make the customer disappointment. Keyword : Waterbill payment, Accounting Information System, Account, Onlin