Library I.T.: Information Technologists or Information Thought-leaders?

Library staff employed in information technology departments are often seen as support staff, only providing services when something breaks. But what more can library IT staff do to support the mission of their libraries? In this presentation we will explore why library IT staff should maximize their ability to work across various library departments to collaboratively design new library services rather than being relegated to support staff. We will also explore how library IT staff may challenge traditional bureaucratic organization structures to lead change efforts