Whither EDI? An Analysis of Emerging Trends in Electronic Data Interchange (EDI) Use in Kentucky Small- to Medium-Sized Enterprises

In this era of Internet Commerce, Electronic Data Interchange (EDI) continues to be an important technology for small- to medium-sized enterprises (SMEs). For new adopters, it has never been more important to understand the nature of EDI use in the current business environment and the possibilities for the future. Based on a research study conducted on the experience of SMEs in the Commonwealth of Kentucky, this article describes some key survey findings that are potential indicators of emerging trends in the use of EDI within small firms. Included in the following discussion are answers to the following questions. Why do SMEs adopt EDI? What kind of support do they get from larger trading partners? What benefits have SMEs obtained from this technology so far? How many trading partners will be added? What types of EDI transactions will be added? What has been the growth in document volume for SMEs? What is the future potential? What kinds of alternative to traditional EDI are being considered? Are SMEs using (or plan on using) EDI for international trade