Name Disambiguation – Learning From More User-Friendly Models

Library catalogs do not provide catalog users with the assistance they need to easily and confidently select the person they are interested in. Examples are provided of Web services that do a better job of helping information seekers differentiate the person they are seeking from those with similar names. Some of the reasons for this failure in library catalogs are examined. This article then looks at how much information is necessary to help users disambiguate names, how that information could be captured and shared, and some ways the information could be displayed in library catalogs