Understanding the work expectations and behaviors of millennials

The millennial generation, born between, 1980 to 2000, is entering the workforce in vast numbers. This cohort numbers 83.1 million, and has surpassed the baby boomer generation as the largest group in the United States. Characteristics often reported in the literature about this group include perceptions of being special, sheltered, confident, pressured, team-oriented, achieving, and conventional (Ganapathy, 2016; Howe & Strauss, 2003; Klass & Lindenburger, 2017). Human resource experts indicate that this cohort will significantly alter the way business is conducted. The purpose of the study is to explore the work expectations and behaviors of the Millennial cohort in order to understand the effects on managers and organizations. The study included a literature review, and interviews with parks and recreation professionals to identify if this group is impacting work processes. Work categories that are explored in this research include work environment impacts, recruitment and retention, training strategies, motivation, manager expectations and communication processes