Tech MDs: Improving User Experience of Electronic Health Record System

Electronic Healthcare record keeping can be daunting. The available software does not usually allow for clinicians to input information concordant with their clinical work- ow. This disrupts the clinician-patient encounter and can lead to frustration for both clinicians and patients. Because of this, the organic interaction between the patient and the clinician is not accurately recorded with available EHR systems. For example, the idiosyncrasies of individual patients—how and why they present certain information—as well as the clinician’s response can be signi cant but are ignored by the demands of EHR data entry. Patient or person-centered care is increasingly recognized as a fundamental principle and value in increasing bene cial health outcomes. Therefore, EHR systems ought to allow both collaborative information entries with clinicians and follow the patient’s lead in terms of setting priorities for care. This user interface is designed to accommodate the recording of the organic interface that takes place between the clinician and the patient while patient-centric. It also accommodates all the patient records in a singular interface, and yet make the interface easy to understand and use. A signi cant amount of project is dedicated to understand the user work ow and develop information architecture to make the software mold to the needs of the user rather than the other way around