Telephone triage for management of same-day consultation requests in general practice (the ESTEEM trial): a cluster-randomised controlled trial and cost-consequence analysis
- Campbell, John
- Fletcher, E
- Britten, Nicky
- Green, C
- Holt, TA
- Lattimer, V
- Richards, David
- Richards, SH
- Salisbury, C
- Calitri, R
- Bowyer, V
- Chaplin, K
- Kandiyali, R
- Murdoch, J
- Roscoe, J
- Varley, A
- Warren, FC
- Taylor, Rod S.
Publication date
October 2019
DOI Publisher
Elsevier BV Journal
The Lancet Language
EnglishAbstract
This is the final version. Available from Elsevier via the DOI in this record. Telephone triage is increasingly used to manage workload in primary care; however, supporting evidence for this approach is scarce. We aimed to assess the effectiveness and cost consequences of general practitioner-(GP)-led and nurse-led telephone triage compared with usual care for patients seeking same-day consultations in primary care.Health Technology Assessment Programme UK National Institute for Health Researc
Add to ORKG