Antecedents of residents' repurchase intention of green residential building: Case Study of Sino-Singapore Tianjin Eco-city

Copyright © 2018 Elsevier Ltd. All rights reserved. Green Residential buildings (GRB) emerge but haven't been widely accepted among residents in China. Therefore, motivating repurchase behaviours is of strategic importance. However, previous literature is inadequate to explain residents' repurchase intention of GRB. In the present study, a survey is conducted among residents in Sino-Singapore Tianjin Eco-city, where all housings have been certified as green buildings. Structural equation model (SEM) is used to to explore the antecedents of residents' repurchase intention. Results show: 1) Eco-city residents' trust in GB certification parties is found to have ineligible impact on repurchase intention. 2) The mean of overall satisfaction score (3.38) indicates a low satisfaction level in general sense. Residents mainly complain about bad service of property management companies, inconvenience of living, and poor construction and facility quality. Findings imply that as existing customers of GRB hence key stakeholders for GRB promoting, Eco-city residents' roles are not valued, and green operation deserve more attention. Suggestions are given to launch information and publicity programs and taking initiatives to fill the gap between green design and weak operation