Corporate Social Responsibility (CSR) reports constitute a relatively new form of corporate disclosure used by companies to present their values and philosophy with respect to socially relevant themes on which they may have an impact, mainly the environment, the community and employees. Companies thus publish CSR reports to communicate with a variety of stakeholders and provide information about their sustainability initiatives, with the ultimate aim of building, reinforcing, and promoting their corporate image. Personalisation plays an important role in the discursive construction of identity and in the definition of relationships between social actors. The personification of the company – obtained through 1st person plural deixis within c...