This study aims to examine the influence of determinant of KPR customer satisfaction in BNI Syariah Surabaya Dharmawangsa Branch Office. The number of samples used in this study amounted to 40 respondents who came from KPR customers at BNI Syariah Surabaya Dharmawangsa Branch Office and used probability sampling techniques. This study uses a multiple linear regression analysis tool. The results showed that partially the service quality and price variables had a significant effect on customer satisfaction variables while the product quality, emotional and cost variables did not significantly influence the customer satisfaction variable.Keywords: customer satisfaction, service quality, price, product quality, emotional, cos
This study aims to analyze the determinants of customer satisfaction in Islamic Bank Indonesia KCP W...
This study aims to determine the effect of quality services toward the loyalty customer of bank tabu...
This study aims to determine the level of customer satisfaction with the service quality of a case s...
This study aims to examine the influence of determinant of KPR customer satisfaction in BNI Syariah ...
This study examines the effect of service quality on KPR iB customer satisfaction at the BRI Syariah...
his study aims to determine the effect of Service Quality which consists of reliability, responsiven...
Customer satisfaction is feeling happy or disappointed someone who comes after comparing the perform...
This research aims to find out and analyze how much the influence of service quality on customer sat...
The purpose of this study is to determine whether there is a significant influence between the varia...
The purpose of this study is to determine whether there is a significant influence between the varia...
Abstract This study aims to determine the effect of Quality of Service Characteristics on Customer...
Basically the goal of a business is to create customers who are satisfied. The creation of satisfact...
Quality and customer satisfaction are two keywords for organization survival,especially in a high co...
Service quality can be relied upon as one of the competitive advantages in increasingly fierce busin...
There are two Sharia Banks in Kolaka Regency, namely BNI Syariah Bank KCP Kolaka and Bank Muamalat I...
This study aims to analyze the determinants of customer satisfaction in Islamic Bank Indonesia KCP W...
This study aims to determine the effect of quality services toward the loyalty customer of bank tabu...
This study aims to determine the level of customer satisfaction with the service quality of a case s...
This study aims to examine the influence of determinant of KPR customer satisfaction in BNI Syariah ...
This study examines the effect of service quality on KPR iB customer satisfaction at the BRI Syariah...
his study aims to determine the effect of Service Quality which consists of reliability, responsiven...
Customer satisfaction is feeling happy or disappointed someone who comes after comparing the perform...
This research aims to find out and analyze how much the influence of service quality on customer sat...
The purpose of this study is to determine whether there is a significant influence between the varia...
The purpose of this study is to determine whether there is a significant influence between the varia...
Abstract This study aims to determine the effect of Quality of Service Characteristics on Customer...
Basically the goal of a business is to create customers who are satisfied. The creation of satisfact...
Quality and customer satisfaction are two keywords for organization survival,especially in a high co...
Service quality can be relied upon as one of the competitive advantages in increasingly fierce busin...
There are two Sharia Banks in Kolaka Regency, namely BNI Syariah Bank KCP Kolaka and Bank Muamalat I...
This study aims to analyze the determinants of customer satisfaction in Islamic Bank Indonesia KCP W...
This study aims to determine the effect of quality services toward the loyalty customer of bank tabu...
This study aims to determine the level of customer satisfaction with the service quality of a case s...