GPA8225-LH3.CriticalIssuesinPublicAdministration.SU15.Waldron,Craig

This course explores in-depth those changes that are likely to have the greatest impact on local government managers in today\u27s environment. External factors such as changing demographics, rising citizens\u27 expectations, and the evolving nature of federalism will be examined as context for how effective managers must now respond. Several important internal issues such as how to motivate the new work force, how to determine the costs and benefits of technology in service delivery, and governing body expectations for successful managers will also be covered