The Impact of Human Resources Management on Operation Management and Increasing the Productivity (Case Study: Shahid Hasheminejad Gas Refinery)

The present paper aimed to study the impact of human resources management on operation management and increased productivity of Shahid Hasheminejad Gas Refinery from the perspective of its managers. Statistical population included all senior and middle managers (N=97) of Shahid Hasheminejad Gas Refinery whose age was between 30-60 years old. This study was a descriptive-analytical research and regression and correlation tests were used to test the hypotheses. The required data were collected by an author-made questionnaire with 36 questions. Validity and reliability of this questionnaire were confirmed by content validity and Cronbach’s alpha, respectively. The collected data were analyzed using SPSS software. In data analysis, 5 and 1, respectively, represented the highest and the lowest score. Input-process-output was the model used in this study. The conceptual framework was developed as a model to understand the ways to increase the productivity of the studied refinery through the impact of human resources management on operation management. The results indicated that there is a significant relationship between the impact of human resources management on operation management and increased productivity of refinery. Finally, according to the views of the respondents, some recommendations were offered such as reform of the education system, considering the impact of training courses on improving the skills and degree of the personnel of refinery, reform of the salary and bonus system, workplace reform, discovery of talents, reform of recruitment system and organizational structures, entrusting the authority to middle-level managers and supervisors to decide about some issues, and implementation of appropriate incentive programs