Add to ORKGThe aim of the present study is to identify and prioritize the factors affecting the level of customer confidence and attracting customers in electronic services. The study is statistically descriptive research with applied purposes. We used questionnaires to collect the data. The sample data were collected from different branches of City (Shahr) Bank and Tejarat Bank in Tehran, Iran. A total number of 10 factors affecting customer confidence were identified and surveyed. Factors such as predictability, security, bank reputation, ability and benevolence are the top factors to build confidence in customers in using electronic services
Due to the changing world of banking on traditional banking to e-banking Published in the last decad...
This study examined the effect of E-bank service on E-Trust with E-Security approach. So this resear...
Due to the changing world of banking on traditional banking to e-banking Published in the last decad...
The aim of the present study is to identify and prioritize the factors affecting the level of custom...
The aim of the present study is to identify and prioritize the factors affecting the level of custom...
The aim of the present study is to identify and prioritize the factors affecting the level of custom...
Customer’s trust is the most important and one of the key factors of success in e-commerce. However,...
Today, customer’s judgment in baking affairs is based on bank’s ability to aid solving problems and ...
Abstract: The objective of this research is to study the relation between individual factors and web...
Abstract: The objective of this research is to study the relation between individual factors and web...
Trust is regard eel as the heart of e-banking system and is important factor in introducing a new pr...
One of the crucial factors affecting success of e-banking services is customer’s trust. Acquiring cu...
Electronic banking has many benefits for government, banks’ stakeholders and customers. Many banks i...
Trust is one of the most important factors for the development of electronic banking. The purpose of...
Due to the changing world of banking on traditional banking to e-banking Published in the last decad...
Due to the changing world of banking on traditional banking to e-banking Published in the last decad...
This study examined the effect of E-bank service on E-Trust with E-Security approach. So this resear...
Due to the changing world of banking on traditional banking to e-banking Published in the last decad...
The aim of the present study is to identify and prioritize the factors affecting the level of custom...
The aim of the present study is to identify and prioritize the factors affecting the level of custom...
The aim of the present study is to identify and prioritize the factors affecting the level of custom...
Customer’s trust is the most important and one of the key factors of success in e-commerce. However,...
Today, customer’s judgment in baking affairs is based on bank’s ability to aid solving problems and ...
Abstract: The objective of this research is to study the relation between individual factors and web...
Abstract: The objective of this research is to study the relation between individual factors and web...
Trust is regard eel as the heart of e-banking system and is important factor in introducing a new pr...
One of the crucial factors affecting success of e-banking services is customer’s trust. Acquiring cu...
Electronic banking has many benefits for government, banks’ stakeholders and customers. Many banks i...
Trust is one of the most important factors for the development of electronic banking. The purpose of...
Due to the changing world of banking on traditional banking to e-banking Published in the last decad...
Due to the changing world of banking on traditional banking to e-banking Published in the last decad...
This study examined the effect of E-bank service on E-Trust with E-Security approach. So this resear...
Due to the changing world of banking on traditional banking to e-banking Published in the last decad...