SISTEM PENGENDALIAN PERSEDIAAN GUEST SUPPLIES PADA HOUSEKEEPING DEPARTMENT DI SHERATON SURABAYA HOTEL AND TOWERS SURABAYA

The purpose of this study was to determine the inventory control procedures guest supplies in the Housekepping Department at Sheraton Surabaya Hotel and Towers that applied clearly apply. Methods of data collection is done with the interviews, observation, and other documents. Furthermore, do the necessary research to be able to give an objective picture. The research result of inventory control procedures guest supplies in the Housekeeping Department at Sheraton Surabaya Hotel and Towers is not in accordance with inventory control procedures that have been prevailing. The inference problems associated with inventory control procedures are : going geminating function where staff Runner (Linen) in the Housekeeping Department at Sheraton Surabaya Hotel and Towers, it also acts as a warehouse and sales staffs. Besides recording system stuff is still done manually, so it takes a longer time in the inventarisasion