Poklicni stres, simptomi izgorelosti in zadovoljstvo na delovnem mestu starostno raznolikih zaposlenih

Background and Purpose: Age diverse employees are faced with different types of occupational stress and different symptoms of burnout when carrying out their work. Therefore, the role of age in job design and implementation of work should not be ignored. The main aim of this paper is to investigate the age differences of occupational stress and symptoms of burnout of employees and to analyze the impact of occupational stress, symptoms of burnout and age on employees’ work satisfaction. Methodology: The paper is based on research that includes a survey of employees in two age groups: younger employees under 50 years of age and older employees between 50 to 65 years of age. Factor analysis was used to form the constructs of occupational stress, symptoms of burnout and employees’ work satisfaction. The non-parametric Mann-Whitney U test was used to test differences in the obtained constructs of occupational stress and symptoms of burnout in the workplace between two independent groups. The multiple regression analysis was used to examine the impact of occupational stress, symptoms of burnout and age on employees’ work satisfaction. Results: The results show there are statistically significant differences in occupational stress and symptoms of burnout in the workplace between older and younger employees. On average, younger employees perceived higher levels of occupational stress and burnout as compared to the older group. Research results also show that occupational stress, behavioral symptoms and emotional symptoms of burnout, as well as age, have a significant impact on employees’ work satisfaction. Conclusion: Managing diversity requires a strategic approach to managing people at work. Therefore, this research adds to the body of knowledge by pointing out the relationship between age and occupational stress and burnout symptoms. Because the role of age in job design has largely been ignored, these relationships have not been studied enough. Keywords: Occupational stress; burnout; symptoms of burnout; age-diverse employees; work satisfactionOzadnje in namen: Starostno raznoliki zaposleni se soočajo z različnim poklicnim stresom in različnimi simptomi izgorelosti pri opravljanju svojega dela. Zato ne smemo zanemariti vloge starosti zaposlenih pri upravljanju delovnih mest. Glavni namen prispevka je preučiti starostne razlike v poklicnem stresu in simptomih izgorelosti zaposlenih ter analizirati vpliv poklicnega stresa, simptomov izgorelosti in starosti na zadovoljstvo zaposlenih. Metodologija: Prispevek temelji na raziskavi razlik med dvema starostnima skupinama, in sicer skupino mlajših zaposlenih, ki so bili razvrščeni v skupino pod 50 let in starejših zaposlenih med 50 in 65 letom starosti. Faktorska analiza je bila uporabljena za oblikovanje konstruktov poklicnega stresa, simptomov izgorelosti in zadovoljstva na delovnem mestu. Neparametrični Mann-Whitney U test je bil uporabljen za testiranje razlik v vrednosti konstruktov poklicnega stresa in simptomov izgorelosti na delovnem mestu med dvema neodvisnima skupinama. Multipla regresijska analiza je bila uporabljena za preučitev vpliva poklicnega stresa, simptomov izgorelosti in starosti na zadovoljstvo zaposlenih na delovnem mestu. Rezultati: Rezultati kažejo, da obstajajo statistično značilne razlike v poklicnem stresu in simptomih izgorelosti na delovnem mestu med starejšimi in mlajšimi zaposlenimi. V povprečju mlajši zaposleni zaznavajo višjo stopnjo poklicnega stresa in izgorelosti v primerjavi s starejšimi zaposlenimi. Rezultati raziskave tudi kažejo, da poklicni stres, vedenjski simptomi izgorelosti in čustveni simptomi izgorelosti ter starost, statistično značilno vplivajo na zadovoljstvo zaposlenih na delovnem mestu. Zaključek: Upravljanje starostne raznolikosti zahteva strateški pristop k upravljanju ljudi pri delu. S tega vidika raziskava dopolnjuje obstoječa raziskovalna spoznanja s poudarjanjem odnosov med starostjo in poklicnim stresom ter simptomi izgorelosti, ki do sedaj niso bili dovolj raziskani, saj je bila vloga starosti pri upravljanju delovnih mest v veliki meri prezrta. Ključne besede: poklicni stres; izgorelost; simptomi izgorelosti; starostno raznoliki zaposleni; zadovoljstvo na delovnem mest