This paper is an attempt to explore the relationship shared by library professionals with their users. Some popular modelswere studied to understand the basics of building long term relationship. Issues regarding continuing librarian-clientrelationship are discussed along with the measures to be adopted by the libraries to gain the loyalty of their users. Indianlibrary scenario is discussed in the light of changing needs of their users
This study aims to describe the interpersonal communication skills of librarians in building good re...
Recent information explosion has become a threat to the effective use of academic libraries. Modern ...
Abstract Attitudes towards the reference situation and the meetings between library users and librar...
49-55This paper is an attempt to explore the relationship shared by library professionals with thei...
ABSTRACT The study looked at the customer relationship management practices found among librarians i...
The aim of this Master thesis is to make a survey of the public library staff-relations at work and ...
Abstract: Purpose - To analyse the results of two surveys conducted at the University of Malta Libra...
Purpose – The purpose of this paper is to investigate the possibilities of implementing the customer...
The study purpose is to assess the current status of customer relationship management (CRM) activiti...
University libraries are currently facing their greatest challenge. For more than a decade, universi...
Purpose – The purpose of this research is to analyse the results of a survey conducted in 2003/2004 ...
The main objective of this study is to explain how to increase user loyalty behavior to public libra...
Library service for Customer-focused has become a keyword in this era because the customers have cho...
Library marketing has traditionally been transactionally focused. Our library has chosen to embrace ...
In the wake of reacting to the global pandemic, and with the knowledge of another impending wave, th...
This study aims to describe the interpersonal communication skills of librarians in building good re...
Recent information explosion has become a threat to the effective use of academic libraries. Modern ...
Abstract Attitudes towards the reference situation and the meetings between library users and librar...
49-55This paper is an attempt to explore the relationship shared by library professionals with thei...
ABSTRACT The study looked at the customer relationship management practices found among librarians i...
The aim of this Master thesis is to make a survey of the public library staff-relations at work and ...
Abstract: Purpose - To analyse the results of two surveys conducted at the University of Malta Libra...
Purpose – The purpose of this paper is to investigate the possibilities of implementing the customer...
The study purpose is to assess the current status of customer relationship management (CRM) activiti...
University libraries are currently facing their greatest challenge. For more than a decade, universi...
Purpose – The purpose of this research is to analyse the results of a survey conducted in 2003/2004 ...
The main objective of this study is to explain how to increase user loyalty behavior to public libra...
Library service for Customer-focused has become a keyword in this era because the customers have cho...
Library marketing has traditionally been transactionally focused. Our library has chosen to embrace ...
In the wake of reacting to the global pandemic, and with the knowledge of another impending wave, th...
This study aims to describe the interpersonal communication skills of librarians in building good re...
Recent information explosion has become a threat to the effective use of academic libraries. Modern ...
Abstract Attitudes towards the reference situation and the meetings between library users and librar...