Pengaruh Tqm, Sistem Pengukuran Kinerja, Dan Sistem Penghargaan Terhadap Kinerja Karyawan Pada Perusahaan Manufaktur (Studi Pt. Satrindo Utama Makmur)

This study aims to determine the effect of total quality management variables, performance measurement systems, and reward systems on employee performance at a manufacturing company specifically PT. Satrindo Utama Makmur. The research design used is quantitative research. The population in the study were all employees of PT. Satrindo Utama totaling 520. The sampling technique used was convinience sampling, with the number of respondents being 75 people. The data source in the study is primary data. Data was collected using the survey method through direct questionnaires. The questionnaire was compiled using a likert scale 1 to 4. The data analysis method used was multiple linear regression analysis and data testing was carried out assisted by SPSS 16.0 for Windows software. The results showed that total quality management had an effect on employee performance, while the performance measurement system and reward system had no effect on employee performance. Keywords : total quality management, performance measurement system, reward system, employee performanc