Can the UK 24-item family satisfaction in the intensive care unit questionnaire be used to evaluate quality improvement strategies aimed at improving family satisfaction with the ICU? A qualitative study

Acknowledgements We thank the participants in the FREE and EBCD studies who gave their time to participate. We also thank Professor David Harrison for extracting the open-text comments from the FREE study database. Funding The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: The FREE Study was funded by the National Institute for Health Research (NIHR) Health Services and Delivery Research (HS&DR) Programme (11/2003/56). The EBCD study was funded by the NIHR HS&DR Programme (10/1009/14). The funder had no involvement in study design; in collection, analysis and interpretation of data; in the writing of this paper; or in the decision to submit the article for publication. LH is supported by the NIHR Oxford Biomedical Research Centre (BRC). LL was employed by the Nuffield Department of Primary Care Health Sciences, University of Oxford and supported by the NIHR Oxford BRC during the period the work was conducted. BC is funded by an NIHR Clinical Trials Fellowship (CTF-2017-06-016). The views and opinions expressed therein are those of the authors and do not necessarily reflect those of the NIHR, NHS or the Department of Health and Social Care.Peer reviewedPostprin