Impact of a patient-flow physician coordinator on waiting times and length of stay in an emergency department: a before-after cohort study

The study primary objective was to evaluate the impact of a patient-flow physician coordinatol (PFPC) on the proportion of patients having medical assessment within SETS-imposed time limits. Its secondary objectives were to evaluate PFPC's impact on waiting times until medical assessment, length of stay in the ED, and on the number of patients leaving without being seen