Bibliometric Citation Analysis of Cultural Intelligence

Master's thesis Business Administration BE501 - University of Agder 2017Purpose – The purpose of this paper is to identify the most influential contributions to cultural intelligence by a bibliometric citation analysis using HistCite, VOSviewer and CiteNetExplorer, in order to provide an objective and scientific future research direction. Design/methodology/approach – The paper describes the development of cultural intelligence construct and its antecedents to and outcomes of CQ, the synthesis of three bibliometric citation tools to analyse a sample of 357 articles by 823 scholars in 199 different journals published between 1992-2017. Findings – The analysis revealed 10 research clusters within the topic of Cultural Intelligence that can be categorized as the most relevant antecedents to and outcomes of CQ: 1) Validation of Cultural Intelligence; 2) Cultural Intelligence Hypothesis; 3) Experiential Learning & Global Leader development; 4) Expatriate Performance and Adjustment; 5) The use of EQ in Culturally Diverse Teams; 6) Mindfulness, Knowledge and Behaviour; 7) CQ moderating intercultural service encounters; 8) Emotional Intelligence Research; 9) Managerial and Cognitive CQ; and 10) Global Virtual Teams & Cross-Cultural training. We also include future research direction for each emerged research cluster. Originality/value – This study is the first attempt of a citation analysis on the cultural intelligence research; The first integrated and synthesised use of three different citation tools to achieve objective and scientific results as close as possible; The first attempt of essentially unpacking the "DNA" of Cultural Intelligence