[[alternative]]時間壓力與決策準則對團隊績效和成員滿意度之影響

碩士[[abstract]]團隊合作在如今的組織裡被認為是不可或缺的，然而團隊的決策準則 型態卻絕少被完整的整理與討論，多半僅有對單一決策準則進行研究，就 對此下結論；又更少研究不同型態的準則對其它變數間的影響。 而在現代如此快速而多變的社會中，時間壓力對於決策更常是一個不 可或缺的變數，透過許多文獻探討，我們發現它或多或少影響了決策過 程，更影響了後續的結果。 團隊績效一直以來都是研究小團隊者相當關心的意題，也有相當程度 研究的累積。本研究因利用電腦公司經營模擬遊戲每季的結果，觀察團隊 決策的影響；因此取最廣泛被接受的財務指標做為觀察值。 此份研究以連續三年大學四年級策略管理課程的165 位學生、49 個三 到四人小團隊為樣本，透過一個電腦企業決策遊戲，控制實驗時間為變 數，蒐集每一季的決策準則型態、團隊決策結果所達成的公司績效與決策 滿意度來進行相關分析，結果卻顯示了與文獻探討大不相同的結論： 「團隊決策準則」、「時間壓力」、「團隊績效」與「成員滿意度」 任何變數兩兩之間均無相關或無顯著相關，與其它研究之結論明顯不同。 正因為研究數據結果如此慘淡；我們認為，摒除此研究的研究限制， 本研究提供與許多研究者不同的結果以供參考；我們同時認為，後續也值 得進行更深入細緻針對個別變數的研究。[[abstract]]It is believed that Collaborative team is indivisible in recent organization. However, there are rarely research to compare all types of group decision rules. Moreover, study the effect of different decision rules to different variables. On the other hand, many literature point out that time pressure which affect to group process and the results is an important variable. Through 165 senior students in college (49 teams) who took strategic management in 2003, 2004 and 2005 played a computerized decision game, we controlled decision time as an independent variable and collect decision rules, group performance and their satisfaction. We found that: There isn’t correlation or correlation in significance between Group Decision Rules, Time Pressure, Group Performance or Member’s Satisfaction. We consider that, without our limitation, this study provide results different with others.[[tableofcontents]]TABLE OF CONTENTS CHAPTER 1 INTRODUCTION AND SCOPE OF THE RESEARCH 1 1.1. Background 1 1.2. Purpose of Study 3 1.3. Justification 3 CHAPTER 2 LITERATURE REVIEW 4 2.1. Small Group (or Team) 4 2.1.1. Small Group Decision Making 4 2.1.2. Group versus Individual Decision Making 5 2.2. Decision Making Processes 5 2.3. Group Decision Rules 7 2.3.1. Consensus 8 2.3.2. Majority 11 2.3.3. Minority 12 2.3.4. Single Dominance 13 2.4. Group Performance 13 2.5. Member Satisfaction 14 CHAPTER 3 RESEARCH METHODOLOGY 16 3.1. Research Questions and Model 16 3.2. Hypotheses 16 3.3. Study Participants 17 3.4. Measuring the Variable and Instruments 17 3.4.1. Independent Variables 17 3.4.2. Dependent Variables 17 3.5. Procedure 18 3.6. Data Analysis 18 CHAPTER 4 RESULT 19 CHAPTER 5 DISCUSSION 22 5.1. Relationship between Group Decision Time and Decision rule 22 5.2. Relationship between Time Pressure and Group Performance 22 5.3. Relationship between Time Pressure and Member’s Satisfaction 22 5.4. Relationship between Group Decision Rules and Member’s Satisfaction 23 CHAPTER 6 CONCLUSION 24 6.1. Limitation 24 REFERENCES 25 TABLES AND FIGURE Tables Table 4 . 1 Frequency of Decision Rules 19 Table 4 . 2 Descriptive Statistics of Decision Time 19 Table 4 . 3 Pearson Correlation 20 Figure Figure 3 . 1 Research Model 16[[note]]學號: 693450727, 學年度: 9