Investigating Imposter Phenomenon Among New Zealand Librarians

Research Problem: Imposter phenomenon is also known as imposter syndrome and imposterism. It encompasses internal feelings of fraudulence in achievements, thinking you are fooling others in your skills, that your accomplishments are by luck and scared that you will be found out by your peers. International literature has shown it has a negative impact on one in eight librarians. The purpose of this research project is to investigate the imposter phenomenon levels among librarians working in New Zealand. Methodology: This research undertook quantitative research. A survey was emailed to librarians via library listservs and to Victoria University of Wellington’s Information Studies students via the school and social media. The survey invited anyone who works a minimum of 10 hours a week in a library to participate. The survey was made up of demographic questions and the Clance Imposter Phenomenon Scale to determine levels of imposter phenomenon. Results: Three hundred and thirty people responded to the survey. Using the Clance Imposter Phenomenon Scale, it showed that 79% had moderate or higher levels of imposter phenomenon. The research compared demographic details, years working in a role, type of library, gender of participants and impact of a library qualification. Participants were asked about the role of digital technology in their current library work, and this resonated strongly with both negative and positive feedback. Implications: This research brought to light the seriousness of the issue. Proving that imposter phenomenon does exist for three in four librarians in New Zealand. This research should serve to inform library managers of the issue of imposter phenomenon in the industry, and inspire them to consider how to help and support their staff. It is also pertinent to other Librarians who had not previously known about the issue or that it is relatively common in libraries. Future qualitative research should be conducted to gain narrative from librarians on why people feel like an imposter and how it impacts their careers. Leading to further research with a focus on managing the Phenomenon and the best ways to support library workers who suffer from it