Study of emotions has been an important area of research for past several decades. Since emotions play an important role in purchase decisions, this area has particular importance for marketing scholars. In this study, we review the emotions research conducted within the marketing field between 2002 and 2013. Within the broad domain of emotions, this study focuses on social/personality issues, cognitive factors, the development of emotions and their interactions with other consumption factors. We found a total of 340 emotion-related articles, published in 19 marketing journals. There was a gradual increase in number of articles published every year with the trend peaking in 2009, 2010, and 2011. The review of extant literature offers intere...
Four contributions of this research are (1) redefining customer satisfaction to include specific emo...
Purchasing decisions do not always come from the rational mental processes but are often being drive...
Emotion and Reason in Consumer Behavior provides new insights into the effects that emotion and rati...
<div><i>Abstract</i></div><div><br></div><div>Nowadays, in the marketing area, a new concept of mark...
The purpose of this paper is to take a look at the current state of the research related to consume...
How similar are positive and negative affect? Are happiness and unhappiness opposite ends of the sam...
In recent modern marketing era, when the competition for the attention of customer is strengthening ...
The purpose of this paper is to review, compare and contrast the body of published literature regard...
Emotions can organize cognitive processes or disorganize them, be active or passive, lead to adaptat...
This stimulating book scrutinizes how emotions function in consumers, from both a psychological and ...
The early eighties saw the rise of a new research trend in several prestigious journals, mainly arti...
Traditional methods used in marketing research focus on the rationality of individuals and the consc...
Purpose – The purpose of this paper is to examine consumer emotions and the social science and obser...
Until recently, emotions were not one of the most precious elements of marketing. There are theoreti...
This article addresses the significance of emotions in the consumption of services. There has been l...
Four contributions of this research are (1) redefining customer satisfaction to include specific emo...
Purchasing decisions do not always come from the rational mental processes but are often being drive...
Emotion and Reason in Consumer Behavior provides new insights into the effects that emotion and rati...
<div><i>Abstract</i></div><div><br></div><div>Nowadays, in the marketing area, a new concept of mark...
The purpose of this paper is to take a look at the current state of the research related to consume...
How similar are positive and negative affect? Are happiness and unhappiness opposite ends of the sam...
In recent modern marketing era, when the competition for the attention of customer is strengthening ...
The purpose of this paper is to review, compare and contrast the body of published literature regard...
Emotions can organize cognitive processes or disorganize them, be active or passive, lead to adaptat...
This stimulating book scrutinizes how emotions function in consumers, from both a psychological and ...
The early eighties saw the rise of a new research trend in several prestigious journals, mainly arti...
Traditional methods used in marketing research focus on the rationality of individuals and the consc...
Purpose – The purpose of this paper is to examine consumer emotions and the social science and obser...
Until recently, emotions were not one of the most precious elements of marketing. There are theoreti...
This article addresses the significance of emotions in the consumption of services. There has been l...
Four contributions of this research are (1) redefining customer satisfaction to include specific emo...
Purchasing decisions do not always come from the rational mental processes but are often being drive...
Emotion and Reason in Consumer Behavior provides new insights into the effects that emotion and rati...