The intention to continue to use is a basic variable in the processes of consuming goods and services because such intention affects the organizations' wealth and surviving capacities. Commonly, researchers measure the continuance intention when the users are still receiving the service. Contrariwise, the main contribution of the present research is to measure the variables of consumer behavior as a sequence of events, thus providing a time gap that allows researchers to detect and measure the causes and the effects in the relationships among variables. The conclusions of the research are relevant both from an epistemological viewpoint and from the perspective of the marketing strategies suitable for services whose consuming processes are s...
This paper seeks to understand how marketers might capitalize on consumers’ increasing time spent on...
This paper provides conceptual and empirical insights into consumers’ evaluations of online services...
This is an author's peer-reviewed final manuscript, as accepted by the publisher. The published arti...
International audiencePurposeThe purpose of this paper is to highlight the particularities of the ti...
This exploratory study examines how the temporal aspect of service consumption impacts the emotions ...
Existing theorizing suggests that consumers should experience more intense affective reactions when ...
Online shopping has rapidly expanded in the last decade. Online shopping necessarily imposes delays...
An experiment is conducted to ascertain the effects of time delay on consumer behaviour in the conte...
We compare the incidence, timing, and profitability of repeated online grocery purchases made by a c...
Pacific Asia Conference on Information Systems,2014[[abstract]]Electronic commerce researchers have ...
Research on service failure has neglected the temporal dimension of consumer-perceived control (i.e....
Little research has focused on online shopping habits, particularly concerning time, missing the opp...
It is often believed that the consumer sentiment index has predictive power for future consumption l...
It is often believed that the consumer sentiment index has predictive power for future consumption l...
It is often believed that the consumer sentiment index has predictive power for future consumption l...
This paper seeks to understand how marketers might capitalize on consumers’ increasing time spent on...
This paper provides conceptual and empirical insights into consumers’ evaluations of online services...
This is an author's peer-reviewed final manuscript, as accepted by the publisher. The published arti...
International audiencePurposeThe purpose of this paper is to highlight the particularities of the ti...
This exploratory study examines how the temporal aspect of service consumption impacts the emotions ...
Existing theorizing suggests that consumers should experience more intense affective reactions when ...
Online shopping has rapidly expanded in the last decade. Online shopping necessarily imposes delays...
An experiment is conducted to ascertain the effects of time delay on consumer behaviour in the conte...
We compare the incidence, timing, and profitability of repeated online grocery purchases made by a c...
Pacific Asia Conference on Information Systems,2014[[abstract]]Electronic commerce researchers have ...
Research on service failure has neglected the temporal dimension of consumer-perceived control (i.e....
Little research has focused on online shopping habits, particularly concerning time, missing the opp...
It is often believed that the consumer sentiment index has predictive power for future consumption l...
It is often believed that the consumer sentiment index has predictive power for future consumption l...
It is often believed that the consumer sentiment index has predictive power for future consumption l...
This paper seeks to understand how marketers might capitalize on consumers’ increasing time spent on...
This paper provides conceptual and empirical insights into consumers’ evaluations of online services...
This is an author's peer-reviewed final manuscript, as accepted by the publisher. The published arti...