Citizenship information, electronic government.

This paper summarises the results of the Citizenship Information national survey of information needs and information seeking behaviour of the UK general public. The project was funded by the BLR&IC and comprised a survey by questionnaire covering all regions of the United Kingdom. 1294 responses were received giving a valid and demographically representative response rate of 45.7%. A highly significant majority (79.2%) believed that access to information was very important for exercising their rights as a citizen. The paper goes on to review the issues arising from the project and from government policy in relation to the provision of information to the public and considers the likely trends emerging from policy as it is formulated presently