2014 IEEE International Conference on Intelligent Energy and Power Systems (2014 : Kyiv; Ukraine)Conventional electricity distribution grids are getting smarter by coupling operation technologies with advanced information and communication technologies (ICT). This provides a better, reliable, cost effective and efficient service to the consumer while requiring an immense two way data transfer between consumer and distribution service operator (DSO). This paper gives a brief summary of the current situation of DSOs in Turkey after the privatization of the market and also the state of operational technologies (OT) in use. The integration of OT with ICT is the first step in building a smart grid, and the decision support systems (DSS) are beco...