Innovations in retail business operations

Maloprodaja že od nekdaj predstavlja eno glavnih gonilnih sil svetovnega gospodarstva. Industrija prodaje na drobno velja za največjega delodajalca v večini držav. V diplomskem projektu bomo opisali tehnologije, ki so trenutno najbolj vpete v poslovanje prodaje na drobno, in spremembe, katere prinašajo. Opisali bomo pozitivne in negativne plati vsake izmed novosti in pokazali na izjemno tesno povezavo med odjemalci in potrebo maloprodajnih pojdetij za inovacije. Pravzaprav temeljijo vse inovacije na kupcih, saj so oni tisti, ki omogočajo prihodek podjetjem. Tehnologije, katere bomo opisali, so internet stvari, big data, RFID in dronska tehnologija. Ocene za prihodnost maloprodajnega trga, ki so napisane v diplomskem projektu, so opravile raziskovalne agencije, ki so s pomočjo analiz preteklih podatkov in trenutnega stanja ustvarile okvirne slike prihodnosti.Retail trade has been one of the major moving forces of the world economy. The retail sale industry creates the most jobs in the majority of countries. This degree paper describes the types of technology that are currently involved the most in retail sale and the changes they bring. It also describes the positive and negative side of all the novelties and indicates the incredibly tight connection between clients and the retail businesses’ need for innovation. In actuality, all innovations are based on the buyers. This is because they are the ones who make earnings possible for businesses. The types of technology described here are the internet of things, mobile wallet, big data, RFID and drone technology. This paper’s assessments of the future of the retail market were made by investigative agencies who, by analysing data from the past and the current status, made an approximation of what the future will look like