Add to ORKGThis project involves identifying major organizational changes occurred in a small company in the printing supplies sector as it implemented the ISO 9001:2000 standard. The case study methodology was used through exploratory research to conduct semi-structured interviews with six employees in addition to participant observation. The desired outcome of this article is the identification of the benefits and difficulties encountered in the implementation process and a comparison between the new and previous practices. The main results of the research relate to the process of professionalization of management practices of the company and the improved internal processes
The implementation of Quality Management (QM) practices has been spread after the organizations have...
This paper presents an initial study that investigates the degree of adoption of quality methods in ...
The purpose of this Final Project is the development of the documentation to implement a Quality Man...
This research aimed to identify the impact and organizational changes occurred in a small company in...
This project involves identifying major organizational changes occurred in a small company in the pr...
Resumo: Este trabalho tem por objetivo diagnosticar e propor ações para implantação de um Sistema de...
In a global market with increasing demands of customers, the establishment and maintenance of qualit...
The theme of this thesis is an implementation of ISO 9001 methodology in small IT companies and its ...
Abstract The ISO 9001 norm has been widely used in the implementation and maintenance of Quality Ma...
The fierce competitiveness of the current market and the sophistication of customer requirements mad...
This paper presents the evaluation internal and external organizational impacts of a company that ha...
AbstractThe implementation of Quality Management (QM) practices has been spread after the organizati...
Purpose The purpose of this paper is to analyze the difficulties observed during implementation of ...
This work aims to identify the main motivations and difficulties faced by Brazilian companies to obt...
The quality management systems based on ISO 9001: 2000 have the intention, through its requirements ...
The implementation of Quality Management (QM) practices has been spread after the organizations have...
This paper presents an initial study that investigates the degree of adoption of quality methods in ...
The purpose of this Final Project is the development of the documentation to implement a Quality Man...
This research aimed to identify the impact and organizational changes occurred in a small company in...
This project involves identifying major organizational changes occurred in a small company in the pr...
Resumo: Este trabalho tem por objetivo diagnosticar e propor ações para implantação de um Sistema de...
In a global market with increasing demands of customers, the establishment and maintenance of qualit...
The theme of this thesis is an implementation of ISO 9001 methodology in small IT companies and its ...
Abstract The ISO 9001 norm has been widely used in the implementation and maintenance of Quality Ma...
The fierce competitiveness of the current market and the sophistication of customer requirements mad...
This paper presents the evaluation internal and external organizational impacts of a company that ha...
AbstractThe implementation of Quality Management (QM) practices has been spread after the organizati...
Purpose The purpose of this paper is to analyze the difficulties observed during implementation of ...
This work aims to identify the main motivations and difficulties faced by Brazilian companies to obt...
The quality management systems based on ISO 9001: 2000 have the intention, through its requirements ...
The implementation of Quality Management (QM) practices has been spread after the organizations have...
This paper presents an initial study that investigates the degree of adoption of quality methods in ...
The purpose of this Final Project is the development of the documentation to implement a Quality Man...