This thesis is a case study of Visby Cathedral, cultural heritage with a rich history that has been an active site of worship since medieval times. This has resulted in an interest in the cathedral as a tourist destination which has increased exponentially since the city became a world heritage. The main aim of this thesis was to see how the heritagization of the cathedral affects it through the public uses that take place within the cathedral to see which values are promoted. Following this the frictions that are caused by the uses was studied to garner a better understanding of how the identity of the cathedral was impacted on both internal and external levels. My hypothesis going in was that much of the identifiable frictions were caused...