E-commerce trends and implications for urban logistics. In, Browne, M., Behrends, S., Woxenius, J., Giuliano, G., Holguin-Veras, J. Urban logistics. Management, policy and innovation in a rapidly changing environment

This chapter describes the changes in freight and logistics induced by the rapid development of e-commerce consumption, and when possible quantifies them. Data on e-commerce induced urban freight traffic are still in very poor supply. The first simple information on the number of urban deliveries and pick-ups related to e-commerce, for example, is not easy to provide. Because of its crucial importance to understand trends, the availability of data will be the focus of section 2. The rest of the sections will look at the main areas of change: in section 3, consumers' new behaviours; in section 4 the supply of delivery services; in section 5, urban freight innovations related to e-commerce; in section 6 a focus on 'instant deliveries;' and in section 7 the impact of e-commerce on urban warehousing