Modelling, analysis and synthesis of behaviour are the subject of major efforts in computing science, especially when it comes to technologies that make sense of human–human and human–machine interactions. This article outlines some of the most important issues that still need to be addressed to ensure substantial progress in the field, namely (1) development and adoption of virtuous data collection and sharing practices, (2) shift in the focus of interest from individuals to dyads and groups, (3) endowment of artificial agents with internal representations of users and context, (4) modelling of cognitive and semantic processes underlying social behaviour and (5) identification of application domains and strategies for moving from laborator...