Alleviating Emergency Department Congestion: Early Information Access and the Perspective of Information Processing Theory

Alleviating Emergency Department (ED) congestion results in shorter hospital stay which not only reduces the cost of medical procedure but also increase the hospital performance. Length of patient stay is used to determine the hospital performance. Organization Information Processing (OIPT) Theory is used to explain the impact of information access and availability on the information processing need and ability of a hospital. Technical devices such as RFID that works as “Auto Identification tags” is suggested to increase the information availability as well as the information processing capability of the hospitals. On the other hand institutional factors such as employee behavior towards the new technology is studied to analyze the impact of human factors in the implementation of these technical devices in the ED procedures. However, other factors such as employee trainings, management structure and management policies moderate the relationship between information availability and the processing capability of a hospital ED.https://digitalcommons.odu.edu/business_strome/1002/thumbnail.jp