This article documents and highlights the evolution of collaborative, web-based chat reference service at a large metropolitan public library from 2000 to 2010
Communication between reference librarians is vital for the provision of enhanced reference services...
ABSTRACT While a growing number of the digital reference services in libraries have become part of c...
This is a postprint of an article published in Advances in Librarianship, vol 26 (2002). Complete ci...
This article documents and highlights the evolution of collaborative, web-based chat reference servi...
This article highlights various collaborative efforts during the author’s career as a reference libr...
Reference at our academic library, following an interval of protracted decline, recently went throug...
Online reference allows for libraries to join cooperatives to provide chat reference when local libr...
Not only has the use of chat reference created new learning spaces, studies have shown that instruct...
Chat reference, so what's new or innovative about that? It's a common enough service now offered by ...
PurposeThis paper aims to evaluate the performance of a chat reference service implemented at an aca...
This article considers the many developments in technology and practice that are making libraries mo...
Responding to a staffing shortage and assessment of usage data, eight of Hale Library's nine service...
Technology has changed library services. In particular, the use of the Internet has made a significa...
Reference is an essential service for academic libraries, whether or not face-to-face communication ...
Ask A Librarian, the UK public library digital reference service, has been piloting LSSI’s Virtual R...
Communication between reference librarians is vital for the provision of enhanced reference services...
ABSTRACT While a growing number of the digital reference services in libraries have become part of c...
This is a postprint of an article published in Advances in Librarianship, vol 26 (2002). Complete ci...
This article documents and highlights the evolution of collaborative, web-based chat reference servi...
This article highlights various collaborative efforts during the author’s career as a reference libr...
Reference at our academic library, following an interval of protracted decline, recently went throug...
Online reference allows for libraries to join cooperatives to provide chat reference when local libr...
Not only has the use of chat reference created new learning spaces, studies have shown that instruct...
Chat reference, so what's new or innovative about that? It's a common enough service now offered by ...
PurposeThis paper aims to evaluate the performance of a chat reference service implemented at an aca...
This article considers the many developments in technology and practice that are making libraries mo...
Responding to a staffing shortage and assessment of usage data, eight of Hale Library's nine service...
Technology has changed library services. In particular, the use of the Internet has made a significa...
Reference is an essential service for academic libraries, whether or not face-to-face communication ...
Ask A Librarian, the UK public library digital reference service, has been piloting LSSI’s Virtual R...
Communication between reference librarians is vital for the provision of enhanced reference services...
ABSTRACT While a growing number of the digital reference services in libraries have become part of c...
This is a postprint of an article published in Advances in Librarianship, vol 26 (2002). Complete ci...