The Effect of Tolerance for Ambiguity on Student Air Traffic Controller Performance

This study investigated the relationship between tolerance for ambiguity (TFA) of air traffic management (ATM) students attending Embry-Riddle Aeronautical University (ERAU) and their associated performance verification (PV) scores. The curriculum at ERAU, located in Daytona Beach, Florida, covers the operation, engineering, research, manufacturing, marketing, and management of modern aircraft and the systems that support them. Participants were enrolled in either the AT 315 or AT 415 courses. AT 315 introduces air traffic management students to air traffic control operations in a visual flight rules (VFR) tower facility whereas AT 415 augments and advances ATC knowledge, skills, abilities (KSAs) from AT 315. A sample of 76 students completed a modified Measurement of Ambiguity (MAT-50) questionnaire. This study also examined how TFA differs with respect to ATM experience levels