A comparative study between gaming and non-gaming food and beverage operations using Management by Values as an analytical tool

This thesis analyzes gaming and non-gaming hotel restaurants to determine whether there is a need to reevaluate food and beverage operations in gaming hotel restaurants due to the changing trends in the economy and changing consumer demands; Management by Values is used as an analytical tool to determine if gaming hotel restaurants should follow the trend non-gaming hotel operations have established and reorganize their food and beverage operations. A questionnaire followed by a personal interview was used to gather information and Management by Values is used to evaluate the information; The final results proved that gaming operations do not need to re-evaluate operations due to the high level of consistency in profit making centers