Standardized Clients: A Family Firm Application

Assessments of medical students’ clinical skills rely increasingly on standardized patients: actors hired to portray patients in need of diagnosis and medical care. The method was originally intended to test diagnostic skills, but it has had the added benefit of being a training ground for appropriate bedside manner. In this workshop, we will discuss the method itself, why it has relevance in modern business education, and how it can be adapted for use in family business, small business, and auditing classes. Finally, participants will portray a family business case developed under the standardized client approach