A Student Financial Assistance Treatise of Institutional Office Characteristics and Measures of Efficiency in the Administration of Federal Aid Programs / by Deborrah J. Glenn-Long

The research investigated how various forms of organizational structures and institutional characteristics affect the efficiency of administering Federal aid programs. Four hypotheses and 12 post hoc hypotheses were tested. The measures of efficiency consisted of 12 items which measured both services to students and compliance with federal regulations. Only three efficiency measures failed to have at least one statistically significant finding of either a main effect or an interaction when tested under the various arrangements for analysis of variance. The chi square calculations indicated which individual tasks were likely to be computerized under different circumstances. A significant chi square value indicated that small institutions were more likely to utilize a credit system in the management of student accounts. Z tests for correlated proportions allowed the formation of tiers for questionnaire items 2, 12, and 13 in terms of which specific components were most likely to be selected by respondents in meeting federal requirements for specific practices. Due to the absence of similar research in the literature, some interpretations and implications of results are given. Recommendations are made for further research on this subject