A study of the correlation between internal communication programs and employee morale

This study analyzed the relationship between internal communication programs and employee morale. Fifty-three communication professionals were contacted to determine: whether their company had an internal communication policy whether supervisory staff were trained to communicate effectively whether supervisory staff were held accountable for communicating with their subordinates the perceived benefits to internal communication programs. Telephone interviews and mailed surveys yielded the following major conclusions: Ninety-five percent of the respondents felt there is a direct correlation between internal communication and employee morale. Five percent of the respondents felt there is an indirect correlation between internal communication and employee morale. Seventy-seven percent of the respondents had an internal communication policy. Seventy-seven percent of the respondents stated that supervisory staff were held accountable for communicating effectively