An Analysis of the MOS under Conditions of Delay, Jitter and Packet Loss and an Analysis of the Impact of Introducing Piggybacking and Reed Solomon FEC for VOIP

Voice over IP (VoIP) is a real time application that allows transmitting voice through the Internet network. Recently there has been amazing progress in this field, mainly due to the development of voice codecs that react appropriately under conditions of packet loss, and the improvement of intelligent jitter buffers that perform better under conditions of variable inter packet delay. In addition, there are other factors that indirectly benefited VoIP. Today, computer networks are faster due to the advances in hardware and breakthrough algorithms. As a result, the quality of VoIP calls has improved considerably. However, the quality of VoIP calls under extreme conditions of packet loss still remains a major problem that needs to be addressed for the next generation of VoIP services. This thesis concentrates in making an analysis of the effects that network impairments, such as: delay, jitter, and packet loss have in the quality of VoIP calls and approaches to solve this problem. Finally, we analyze the impact of introducing forward error correction (FEC) Piggybacking and Reed Solomon codes for VoIP. To measure the mean opinion score of VoIP calls we develop an application based on the E-Model, and utilize perceptual evaluation of speech quality (PESQ)