Organizational Accessibility and Community Connections: Examining Changes in the Spatial Proximity of Pubic Housing Residents to Social Service Providers and Providers\u27 Responses to Redevelopment

Public housing structures that are deemed “severely distressed” are being demolished and replaced with mixed-income developments. The current study examines the role that social service organizations play in the relocation of public housing residents. Service organizations tend to locate in areas anchored by public housing complexes where the need for their services is immense. Organizations that lose clients due to relocations run the risk of losing the funding they get for serving that population. GIS mapping and semi-structured interviews were used to answer questions about how redevelopment affects the communication infrastructures of public housing residents. GIS mapping was used to determine how services are spatially distributed in relation to public housing developments in Atlanta. Representatives from a sample of those organizations located near current and former public housing locations were interviewed to examine if a strategic communication plan is in place to retain connections with clients during the relocation process