Resolving the diversity paradox : an analysis of the diversity-conflict-performance paradigm in an Australian context

"Despite the intensive efforts to measure and predict the effects of group diversity on performance, research has produced extremely inconsistent and mixed results. This state of knowledge has presented a diversity paradox suggesting coexisting and conflicting effects of diversity. In order to explain the paradox and therefore improve our understanding of diversity, a three-way relationship (i.e. diversity-conflict-performance identified as a paradigm) has been suggested as a promising explanation. This thesis explores the effects of diversity via the paradigm, thereby offering a deeper insight into the diversity paradox." --Abstract.Doctor of Philosoph