Add to ORKGWaiting time in hospitals poses a sensitive issue; particularly since it acts as an important indicator to the quality of service patients are about to receive. We seek to understand the impact of waiting time on patient perception and satisfaction in hospitals. The article examines the moderating role of gender on the relationship between waiting time, perception, and satisfaction. Using regression modeling, we analyze survey data collected from hospitals in United Arab Emirates. The findings confirm that waiting time impacts perception and satisfaction of service quality. The results also reveal that waiting time influences male and female patients\u27 perception and satisfaction in different ways
A great deal of time is spent by patients waiting for health care services in doctors\u27 offices. T...
Background: Increase waiting time at OPD causes a negative impact on patient’s satisfaction; hence h...
In today’s hyper-competitive market, customers are faced with many different options when deciding o...
Waiting time in hospitals poses a sensitive issue; particularly since it acts as an important indica...
This research explores the effect of waiting time on patient satisfaction in the context of rural he...
The issue of long patient waits has attracted increasing public attention due to the negative effect...
The purpose of this paper is to investigate the relationship between satisfaction with waiting times...
Patient satisfaction has become an increasingly important element in a service-oriented healthcare m...
A major concern for service managers is to counteract negative effects of waiting. In this study, th...
Master thesis, Programme in Medicine. TITLE: Waiting Time at the Emergency Department from a Gender ...
This study aimed at examining the role of gender effects moderating the relationship between service...
PurposeDespite evidence largely confirming gender-based differences in service quality perceptions i...
In recent years, public authorities have invested large amounts of public money in trying to reduce ...
The purpose of this paper is to investigate the relationship between satisfaction with waiting times...
Patients with the highest need for examination and treatment are rarely a priority and there is a ri...
A great deal of time is spent by patients waiting for health care services in doctors\u27 offices. T...
Background: Increase waiting time at OPD causes a negative impact on patient’s satisfaction; hence h...
In today’s hyper-competitive market, customers are faced with many different options when deciding o...
Waiting time in hospitals poses a sensitive issue; particularly since it acts as an important indica...
This research explores the effect of waiting time on patient satisfaction in the context of rural he...
The issue of long patient waits has attracted increasing public attention due to the negative effect...
The purpose of this paper is to investigate the relationship between satisfaction with waiting times...
Patient satisfaction has become an increasingly important element in a service-oriented healthcare m...
A major concern for service managers is to counteract negative effects of waiting. In this study, th...
Master thesis, Programme in Medicine. TITLE: Waiting Time at the Emergency Department from a Gender ...
This study aimed at examining the role of gender effects moderating the relationship between service...
PurposeDespite evidence largely confirming gender-based differences in service quality perceptions i...
In recent years, public authorities have invested large amounts of public money in trying to reduce ...
The purpose of this paper is to investigate the relationship between satisfaction with waiting times...
Patients with the highest need for examination and treatment are rarely a priority and there is a ri...
A great deal of time is spent by patients waiting for health care services in doctors\u27 offices. T...
Background: Increase waiting time at OPD causes a negative impact on patient’s satisfaction; hence h...
In today’s hyper-competitive market, customers are faced with many different options when deciding o...