Analysing the implementation of two distinct pedagogical approaches in higher education institution

This paper aims to reveal the outcomes of two distinct mobile application concept design and development courses at Haaga-Helia University of Applied Sciences. These courses have applied dissimilar pedagogical approaches that aim to design and develop innovative mobile application for their target users. The main goal of these courses was to teach students to conduct user studies and collect users’ requirements and design application concept accordingly. ICT professionals nowadays are expected to communicate and work in multidisciplinary teams to reach overall business goals. As a result, universities by offering courses such as User Centered Design (UCD) and usability engineering related courses prepare students with better competences on their highly competitive job markets. This study pursuits to identify the best teaching approaches for innovative product concept development at higher educational institutes by comparing the results of the two distinct pedagogical approaches User Centered Design and Customer Journey Mapping