A/B/C Concourse Security Terminal Portland International Airport Simulation Analysis

Abstract The challenge with any security service system is to increase the level of throughout and efficiency while minimizing the impact on passengers. This project will model the security terminal at the Portland International Airport (PDX) for the A/B/C domestic flight concourses. The research was influenced by recent layout and system changes that have been implemented in terms of consolidation of two smaller checkpoint areas into one central location and the implementation of the express line for qualified passengers. Portland International Airport has recently been rated 36 of 50 in a national survey completed for security wait times and peak wait times are known to be 40 or more minutes. This model, which was created using ProModel 2002, Version 5.o will consider the flow of passengers and their carry-on baggage through a security checkpoint. Research objectives include the analysis of impact to wait time with resource downtime and increased qualification for the current express line functionality